Contact information

Contact Information

The following are the contact details and support schedule for LANEIGE.

Business Contact Details

Business name: LANEIGE

Customer service email: nsnsbsbj266@gmail.com

Telephone: +1 888-742-5877

Business address: 3300 E Birch St, Brea CA 92821, United States

Availability and Response Time

Our team is available 9:00 a.m.-5:00 p.m. Eastern Time (ET), Monday through Saturday. We are closed on Sundays and U.S. public holidays.

Please allow 1-2 business days for a reply. Our business days are Monday through Saturday, with U.S. public holidays excluded.

Contacting Us About a Purchase

Provide your order number when asking about an existing purchase. Cancellation requests must reach customer service before the order is shipped.

To return an item, email us first for approval and a prepaid label. Returns are mailed to 3300 E Birch St, Brea CA 92821, United States only after our team confirms the address and instructions.